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Sales Assistant ~ Luxury Retailer

United Kingdom, London 29000.00 - 30000.00 GBP / Year · Job Posted June 10, 2026
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Job Description

Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RTW, and Homeware. We are looking for a Retail professional with a passion for Luxury brands to join them, who drives sales and delivers highly personalised, luxury shopping experiences for Ready-to-Wear and Made-to-Order clients. Key responsibilities include managing the full sales cycle, maintaining deep product knowledge, and catering to elite, high-net-worth clientele. Hours are 9am - 6pm and days are across Monday - Sunday, commission is also included. The typical job description encompasses the following core areas: Clienteling & Sales Generation: - Personalised Service: Deliver an elevated shopping experience by providing bespoke styling advice and customised solutions tailored to the client's preferences. - Sales Targets: Drive sales and surpass targets by utilising expert product knowledge and exceptional sales techniques across both Made-to-Order and Ready-to-Wear services. - Relationship Management: Build and nurture long-term relationships with existing, new, and VIP (Very Important Client) customers. - Trend Awareness: Stay up to date with fashion trends, seasonal collections, and high-end craftsmanship to provide informed style recommendations. Store Operations & Collaboration: - Team Leadership: Act as a mentor to junior associates, provide support during busy periods, and help troubleshoot client or service issues. - Store Standards: Work closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique.

Job Responsibility

  • Managing the full sales cycle
  • Maintaining deep product knowledge
  • Catering to elite, high-net-worth clientele
  • Delivering an elevated shopping experience by providing bespoke styling advice and customised solutions tailored to the client's preferences
  • Driving sales and surpassing targets by utilising expert product knowledge and exceptional sales techniques across both Made-to-Order and Ready-to-Wear services
  • Building and nurturing long-term relationships with existing, new, and VIP customers
  • Staying up to date with fashion trends, seasonal collections, and high-end craftsmanship to provide informed style recommendations
  • Acting as a mentor to junior associates, providing support during busy periods, and helping troubleshoot client or service issues
  • Working closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique

Requirements

  • 3 or more years of luxury retail experience with a proven track record of managing VIP clients and exceeding sales targets
  • Excellent written and verbal communication skills
  • A proactive, self-motivated attitude with a high degree of organisational skill and the ability to work under pressure during high-traffic periods

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