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We have an exciting opportunity for a Sales Assistant / Van Driver to join our busy Plumbing & Heating branch in Barnstaple. This is a varied, hands-on role where you’ll be a key part of the team, delivering excellent customer service while supporting both sales and operations. You’ll be the friendly face of the branch, working on the trade counter, supporting customers with their needs and ensuring deliveries are completed safely and on time. If you enjoy working with customers, have an interest in plumbing and heating (particularly renewables and sustainable products) and like a role with variety, this could be perfect for you.
Job Responsibility
Deliver outstanding customer service - friendly, helpful and knowledgeable
Act as the first point of contact for customers on the trade counter and over the phone
Provide advice and guidance on plumbing & heating products
Identify sales opportunities and support the wider sales team
Build strong relationships with customers and understand their needs
Accurately pick, load and unload customer orders
Receive and check goods from suppliers
Maintain stock levels and assist with merchandising
Follow all Health & Safety procedures and company policies
Carry out multi-drop deliveries to customers
Load vehicles safely and ensure secure transportation of goods
Act as a professional and friendly representative of the business on-site
Requirements
A customer-focused individual with a positive, can-do attitude
Strong communication and interpersonal skills
A full UK driving licence
Ability to work in a fast-paced environment
Flexible and reliable approach to work
Comfortable handling goods in line with HSE guidelines
Nice to have
Experience or knowledge of plumbing and heating products