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Flo & Frankie Logo Flo & Frankie · Sales

Sales Assistant / Senior Sales Assistant

New Zealand, Queenstown · Job Posted May 04, 2026
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Job Description

Bring your passion for people and style to Flo & Frankie - where every day is about creating memorable experiences and growing with a supportive team. At Flo & Frankie, we're all about energy, connection, and going above and beyond. You'll bring the warmth, the enthusiasm, and the confidence to connect with customers, style outfits, and make their day a little brighter. Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

Job Responsibility

  • Help create feel-good, memorable experiences for every customer
  • Connect with customers, style outfits, and make their day a little brighter
  • For Senior Sales Assistants: lead by example, support teammates, and elevate the customer experience.

Requirements

  • Experience working in a customer-focused retail environment where collaboration is key
  • Warm, approachable, and naturally engaging
  • A genuine interest in fashion and pride in helping others feel confident and look their best
  • Thrives in a fast-paced, energetic environment and collaborates as a team player to achieve collective success
  • Positive, adaptable, and proactive with a strong work ethic and a growth mindset that energises every shift
  • For Senior Sales Assistants: Proven experience in fashion retail, with the confidence to lead by example, support your teammates, and elevate the customer experience.

What we offer

  • Above market rate, paid hourly
  • Friendly, down to earth, and supportive team
  • Generous staff discounts and achievable super sale bonuses
  • Fun and supportive culture with ongoing rewards and recognition
  • Ongoing training
  • New Zealand based head office team with instore presence
  • Incredible development opportunities
  • Access to free and confidential EAP services
  • Opportunity to wear Flo & Frankie brands
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