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Sales Assistant - Norwich (12 Hours)

United Kingdom, Norwich Employment contract 12.85 GBP / Hour · Job Posted June 15, 2026
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Job Description

We’re on the lookout for a Sales Assistant who will be working with Chris and the Team in our Norwich store. The contract available is 12 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays. As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

Job Responsibility

  • Offering exceptional customer service and maximising sales and KPI targets
  • Perform stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries
  • Ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines

Requirements

  • Previous experience in a retail or hospitality setting with a focus on customer service
  • High levels of enthusiasm, drive, and motivation
  • Strong interpersonal and communication skills
  • Ability to work confidently alone while contributing positively to a team environment
  • Quickly building rapport with customers
  • Ability to exceptional customer service

What we offer

  • Excellent bonus scheme - bonuses paid quarterly when store hits target
  • Uniform allowance refreshed every 6 months
  • Cycle to work scheme
  • Relocation packages
  • Season ticket loans (London stores)
  • Fun fund for parties, treats, social activities and team building
  • The Tyrwhitt Academy professional development
  • Apprenticeship level qualifications

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