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Sales Assist Representative

Zapier

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Location:
India

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We’re looking for a new Sales-Assist Representative to join the Sales-Assist Motion at Zapier. Zapier’s on a mission to make everyone more productive at work. The Sales Assist group serves customers as they evaluate and buy Zapier’s offers, through a high-velocity sales motion. We help customers primarily through live chat conversations through Zendesk, and some inbound demos over Zoom. We inspire deep automation use-cases pertaining to their role, and address any questions through their procurement and buying process. Ultimately, success here looks like removing friction from the purchase and adoption process through qualifying or converting leads.

Job Responsibility:

  • Showcase Zapier as a potential solution for teams and businesses through multiple mediums - On a daily basis, most of your time will be on live chat (4+ hours) with customers through Zendesk. With the rest split between calls and emails
  • Lead demos virtually to model a wide range of use-cases in which Zapier can help drive ROI for our customers
  • Educate the user on use-cases to help inspire more ways they can automate within their business
  • Lead them from interest, to learning more about our product to purchase
  • Create a Sales Pipeline for multiple motions- through live chat queues and product qualified lead (PQL) emails
  • Drive an influenced revenue metric with qualified leads to be handed to other teams and members
  • Maintain feedback loops back into the rest of the organization - Identifying learnings from your customer demos and passing them along as a feedback loop
  • Tagging call recordings with product feedback opportunities, or identifying areas where improved collateral may have accelerated the sales-process

Requirements:

  • Located in India and able to work within the hours of ~9:00 pm - 7:00 am IST
  • 4+ years of experience with a track record as a solutions engineer, technical account manager moving to sales, or a very technical quota-carrying salesperson with experience in a SaaS environment, especially across technical product-led companies with both self-serve and sales GTM with exposure to international markets
  • Able to work a high velocity sales queue for prolonged periods of time in your day (Live Chat)
  • Naturally curious about AI and regularly experiment with different AI tools to drive efficiency
  • Experimental and have the ability to test our ideas rapidly and contribute to multiple sales projects
  • Comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools
  • Self-managing and a high degree of agency to manage your calendar, pipeline and hit quotas
  • Effective cross-cultural communicator — able to communicate clearly with both customers and a distributed international team
  • Advanced working English comprehension
  • Used AI tooling for work or personal use—or you are willing to dive in and learn fast
What we offer:
  • Offers Equity
  • Offers Commission

Additional Information:

Job Posted:
February 21, 2026

Expiration:
May 01, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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