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Sales Application Specialist

freseniusmedicalcare.com Logo

FMS USA Fresenius Mgmt Services Inc

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Location:
Netherlands , s-Hertogenbosch

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Goal of function: As a Sales Application Specialist, you ensure customers fully utilize the products and services purchased, receiving the benefits promised in the sales process, while maintaining strong technical relationships and serving as a key communication link between customers, sales teams, and the organization.

Job Responsibility:

  • Deliver product demos and answer advanced product questions
  • Support sales with technical expertise and product knowledge
  • Onboard customers and explain advanced or customized features
  • Handle escalated customer issues and approvals
  • Conduct regular customer check-ins and track common issues
  • Drive renewals and identify commercial opportunities
  • Spot and pursue upsell and cross-sell potential
  • Manage customer communication, resolve queries, and support territory sales
  • Build relationships with potential customers and key decision-makers
  • Identify customer needs and recommend tailored solutions
  • Match products/services to needs and support strategic account initiatives
  • Advocate for customer needs internally and share market insights
  • Maintain accurate CRM data and support hybrid sales campaigns
  • Expand relationship networks within accounts and involve specialists as needed
  • Help design and deliver strong customer experiences
  • Collaborate effectively with internal teams
  • Follow all relevant policies and uphold company values

Requirements:

  • Academic degree or equivalent diploma
  • 3+ years of experience in application support
  • 3+ years of sales experience (preferred, not mandatory)
  • Background as a nurse or equivalent (PD/HD preferred)
  • Fluent in Dutch and English
  • Strong clinical and technical expertise with deep dialysis/healthcare product knowledge
  • Excellent communication and customer‑focused mindset
  • Proficient with digital tools and communication systems, including Microsoft Office, SAP, Lotus Notes
  • Knowledgeable in e‑health basics, data security, and modern digital practices
  • Open to travel across the BeNeLux region and internationally

Nice to have:

Additional languages are an asset

What we offer:
  • Individual opportunities for self-determined career planning and professional development
  • A corporate culture in which there is enough room for innovative thinking
  • A large number of committed people with a wide range of skills, talents and experience
  • The benefits of a successful global corporation with the collegial culture of a medium-sized company

Additional Information:

Job Posted:
March 04, 2026

Work Type:
Hybrid work
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