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Sales and service representative

goldfishswimschool.com Logo

Goldfish Swim School

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Location:
United States , St. Charles

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Contract Type:
Not provided

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Salary:

15.00 - 18.00 USD / Hour

Job Description:

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Job Responsibility:

  • Promotes quality customer service and processes sales and registration transactions
  • Acts as the first point of contact for potential and current Goldfish customers
  • Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
  • Processes student registrations using effective sales/customer service techniques
  • Schedules and manages birthday/pool parties
  • Supervises private party staff
  • Resolves customer concerns/complaints using a professional approach
  • Assists members with purchases of merchandise and vending
  • Greets parents and students as they report to the front desk
  • Checks in students on the attendance tracking system
  • Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
  • Monitors Snack Shack area and provides guidance to Snack Shack staff
  • Checks voicemail and email correspondence and responds in a timely manner
  • Updates informational displays with accurate and timely promotions and literature
  • Provides occasional administrative support for management personnel
  • Makes collection calls to resolve open account problems
  • Prepares twice daily student lesson schedules for use by instructors and management staff
  • Enforces safety rules and regulations to prevent accidents
  • Administers first aid when necessary
  • Fulfills other duties and responsibilities as assigned by the Employer

Requirements:

  • Ability to work with children
  • 40 hours of in-water teacher training
  • Six or more out-of-water training days
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)
  • High school diploma or GED required
  • Some college preferred
  • Intermediate level computer skills required using Word, Excel and other software systems
  • CPR, First Aid and AED certification required
What we offer:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Training & development
  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals
  • Paid training
  • Flexible schedules
  • All are welcome
  • Make waves in your community
  • Make waves in your career
  • High fives & tropical vibes

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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