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Sales and Service Associate

https://www.ikea.com Logo

IKEA

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Location:
Thailand, Phuket

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Responsibility:

  • Drive sales to achieve individual sales target
  • handle key accounts management as assigned by manager
  • provide clients with the consultancy of IKEA home furnishing design solution to match with customer’s preference and project budget
  • find new clients or new opportunities to generate sales
  • maintain contact with all clients to ensure high levels of client satisfaction
  • receives and resolves customer complaints and problems in timely manner
  • provide weekly projects pipelines update to manager
  • proactively establish and maintain relationships with all major developer and corporate clients
  • control vendor on customer delivery plan to meet the schedule and achieve customer satisfactory.

Requirements:

  • Passion and knowledge of home furnishing, interior design, retail and communications
  • customer service and selling skills are preferred
  • strong knowledge of food service industry and proven leadership abilities
  • customer-focused, highly analytical and multi-tasking to work in a high volume and fast paced retail environment
  • able to create an environment embracing the IKEA values and diversity of co-workers and visitors.

Additional Information:

Job Posted:
July 24, 2025

Expiration:
August 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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