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Sales and Service Associate

Thailand, Phuket Employment contract · Job Posted May 19, 2026
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Job Description

Your assignment • Drive sales to achieve individual sales target • Handle key accounts management as assigned by manager • Provide clients with the consultancy of IKEA home furnishing design solution to match with customer’s preference and project budget • Find new clients or new opportunities to generate sales • Maintain contact with all clients to ensure high levels of client satisfaction • Receives and resolves customer complaints and problems in timely manner • Provide weekly projects pipelines update to manager • Proactively establish and maintain relationships with all major developer and corporate clients • Control vendor on customer delivery plan to meet the schedule and achieve customer satisfactory

Job Responsibility

  • Drive sales to achieve individual sales target
  • Handle key accounts management as assigned by manager
  • Provide clients with the consultancy of IKEA home furnishing design solution to match with customer’s preference and project budget
  • Find new clients or new opportunities to generate sales
  • Maintain contact with all clients to ensure high levels of client satisfaction
  • Receives and resolves customer complaints and problems in timely manner
  • Provide weekly projects pipelines update to manager
  • Proactively establish and maintain relationships with all major developer and corporate clients
  • Control vendor on customer delivery plan to meet the schedule and achieve customer satisfactory

Requirements

  • Passion and knowledge of home furnishing, interior design, retail and communications
  • customer service and selling skills are preferred
  • strong knowledge of food service industry and proven leadership abilities
  • customer-focused, highly analytical and multi-tasking to work in a high volume and fast paced retail environment
  • able to create an environment embracing the IKEA values and diversity of co-workers and visitors.

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