Sales and Service Associate, IKEA

IKEA

Location:
Thailand, Chiang Mai

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Sales and Service Associate position at IKEA Chiang Mai involves responsibilities like driving sales, providing consultancy on home furnishing solutions, ensuring customer satisfaction, handling payments, and resolving complaints efficiently.

Job Responsibility:

Drive sales by active selling and sales steering
Ensure the work area is effective for the customers and cost-efficient for IKEA
Provide customers with consultancy of IKEA home furnishing solutions through planning that match with their expectations and projected budget
Optimise the IKEA shopping experience to secure satisfied customers and increase sales
Find new customers or new opportunities to generate sales
Maintain contact with all customers to ensure high levels of client satisfaction
Receive and resolve customer complaints and problems efficiently and with empathy
Handle payments in an efficient, accurate and friendly way
Control vendors on customer delivery plan to meet the schedule and achieve customer satisfaction.

Requirements:

Passion and knowledge of home furnishing, interior design and retail
Experience of working in a fast-paced environment, customer-focused and service industry
Ability to take personal initiatives and priorities and organise your own work efficiency
Confident in approaching and talking to people in a proactive manner
Excellent attention to detail
Able to work on weekends and/or public holidays when required
Ability to work in a multi-tasking environment.

Additional Information:

Job Posted:
November 12, 2025

Expiration:
November 30, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Sales and Service Associate

IKEA

Location:Thailand, Chiang Mai

Category:Sales

Contract Type:Employment contract