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The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job Responsibility:
Drive sales to achieve individual sales target
Handle key accounts management as assigned by manager
Provide clients with the consultancy of IKEA home furnishing design solution to match with customer’s preference and project budget
Find new clients or new opportunities to generate sales
Maintain contact with all clients to ensure high levels of client satisfaction
Receives and resolves customer complaints and problems in timely manner
Provide weekly projects pipelines update to manager
Proactively establish and maintain relationships with all major developer and corporate clients
Control vendor on customer delivery plan to meet the schedule and achieve customer satisfactory
Requirements:
Passion and knowledge of home furnishing, interior design, retail and communications
customer service and selling skills are preferred
You have strong knowledge of food service industry and proven leadership abilities
You are customer-focused, highly analytical and multi-tasking to work in a high volume and fast paced retail environment
You are able to create an environment embracing the IKEA values and diversity of co-workers and visitors