Sales and Purchasing Assistant Job at Office Angels (Twickenham)

Sales and Purchasing Assistant

Office Angels

Location:
United Kingdom , Twickenham

Category:
Office Administration

Contract Type:
Employment contract

Salary:

26000.00 - 27000.00 GBP / Month

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Job Description:

Our client is seeking an enthusiastic and detail-oriented Sales and Purchasing Assistant to join their vibrant team. The role is office-based in Twickenham and includes customer interaction, order processing, stock management, and conflict resolution. Benefits include a supportive working environment, pension, parking on-site, and generous holiday allowances.

Job Responsibility:

Customer Interaction: Engage with customers, take orders over the phone, and conduct stock checks to ensure they have the best experience
Order Processing: Accurately process customer orders into our central system and prepare order details for our warehouse team
Support Sales Managers: Provide ongoing assistance to Area Sales Managers, enhancing team collaboration
Conflict Resolution: Handle customer queries and complaints promptly, working closely with colleagues to resolve issues swiftly
Purchasing - Data Management: Enter daily delivery schedules and maintain accurate records on the HM Customs portal
Stock Management: Liaise with the warehouse to verify stock levels, manage new stock allocations, and ensure timely notifications to customers

Requirements:

Attention to Detail: You'll need a keen eye for accuracy in order processing and reporting
Communication Skills: A friendly and professional telephone manner is essential for customer interactions
Problem Solver: Ability to remain calm and patient while resolving conflicts or challenges
Team Player: A helpful attitude and willingness to support your colleagues will go a long way
Tech-Savvy: Experience with computer-based data entry will help you thrive in this role

What we offer:

Parking on-site
pension
23 days holiday rising to 28 days
a small friendly working environment

Additional Information:

Job Posted:
November 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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