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Randstad Logo Randstad · Sales

Sales and Operations Lead

Australia, Queanbeyan 80000.00 - 100000.00 AUD / Year · Job Posted May 27, 2026
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Job Description

A Queanbeyan based company is seeking a focused Sales and Operations Lead to manage the intersection of sales and internal logistics. This role is responsible for driving new business through research and outreach, managing the quoting process, and providing operational oversight to ensure the sales team meets its objectives. They operate in the fire safety sector where responsiveness is critical. The successful candidate will be a disciplined professional who can manage high-volume administrative tasks while maintaining accountability across the sales department.

Job Responsibility

  • Identify and gain new business opportunities, as well as capitalise on opportunities for growth with current customers
  • Initiate contact with key decision-makers and secure formal appointments
  • Manage the full life cycle of quotes for the cabinet product category, including preparation, lead follow-up, and order processing
  • Monitor quote expiration dates, perform necessary re-quotes, and ensure all records are accurate and current
  • Oversee the sales inbox with a focus on speed. Ensure all customer inquiries are addressed promptly and professionally
  • Track individual and team progress against established sales targets to ensure the department remains on schedule
  • Conduct regular reviews of sales activities to ensure outreach protocols and follow-up standards are being met
  • Review the sales pipeline to identify bottlenecks or stagnant leads, providing the team with the direction needed to move opportunities forward
  • Identify and resolve operational issues that hinder the sales team's efficiency, ensuring they have the tools and data required to succeed
  • Taking an innovative approach and supporting team growth and development
  • Act as a first point of contact for technical queries, resolving basic issues and escalating complex matters to the technical team (training provided)
  • Assist in monitoring safety and compliance standards to ensure all operations align with industry regulations

Requirements

  • Excellent attention to detail, a proactive mindset with a good understanding of what drives business
  • Minimum 3 years within construction, building materials, or trade services sales/consultancy is desirable
  • A positive attitude and eagerness to learn and grow within the role - consultative sales experience is a requirement
  • Ability to oversee and support the sales team, proven experience with team leadership
  • Comfortable reviewing sales data and metrics to drive team performance
  • Strong negotiation skills, the ability to build trust and rapport with a focus on long-term relationship building rather than 'transactional' sales
  • Strong knowledge of workplace safety and safety operations
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