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Sales and Events Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Staplehurst

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

33000.00 - 35000.00 GBP / Year
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Job Description:

This is an exciting opportunity for an experienced, proactive Sales & Events Manager to join an award-winning hospitality business. The role plays a key part in driving revenue, managing the full lifecycle of events, and delivering exceptional guest experiences across three unique Kent venues: Balfour Winery, The Winemakers Pub, and The Tickled Trout.

Job Responsibility:

  • Drive corporate event sales across the venues
  • Generate revenue through proactive outreach, inbound enquiry management, upselling, cross-selling, and seasonal promotions
  • Manage and maintain a strong sales pipeline to maximise conversion and revenue growth
  • Identify new business opportunities and continually seek ways to improve sales performance and processes
  • Promote venue features, experiences, and additional services to maximise booking value
  • Manage the full event lifecycle from first enquiry through to final execution
  • Plan and deliver private events, corporate functions, and weddings with creativity, organisation, and attention to detail
  • Oversee logistics including timelines, site visits, layouts, tastings, menus, schedules, and supplier coordination
  • Ensure seamless handover to venue operations teams so each event runs smoothly
  • Maintain high standards of service and ensure every venue is fully prepared for each function
  • Champion the client experience from initial contact through to post-event follow-up
  • Manage client communication through the booking platform Sonas
  • Build strong relationships with clients, suppliers, and industry partners to encourage repeat bookings and referrals
  • Respond promptly and professionally to enquiries, host site visits, and prepare tailored proposals and contracts
  • Manage reactive enquiries while nurturing long-term client relationships
  • Gather feedback and insights to continually improve the guest experience
  • Work closely with Operations, Marketing, Finance, and venue FOH teams to coordinate promotions, contracts, billing, and reporting
  • Maintain accurate CRM data and event administration, ensuring enquiries, contracts, function sheets, invoices, and documentation are up to date
  • Ensure online listings, imagery, and venue descriptions are current and reflective of the brand
  • Represent Balfour at exhibitions, showcases, and industry networking events
  • Work with the finance team to manage invoices, deposits, and payment schedules
  • Work closely with the FOH to allow them to deliver the events you plan

Requirements:

  • Proactive, personable self-starter with a strong focus on revenue growth
  • Passionate about hospitality and delivering exceptional guest experiences
  • Highly organised with strong attention to detail
  • Confident communicator and relationship builder
  • Solutions-focused with a continuous improvement mindset
  • A team player who thrives in a fast-paced events environment

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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