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Sales and Engagement Liaison

United States, Austin · Job Posted March 18, 2026
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Job Description

Markey’s is seeking an ambitious and dependable Sales and Engagement Liaison based at the JW Marriott Austin, and serving both the JW Austin & Austin Marriott Downtown. This person will be responsible for driving additional business and exposure while targeting existing customers and new business opportunities. The Sales and Engagement Liaison will be integrated into the Hotel Sales team within their workspace.

Job Responsibility

  • Actively prospect through phone calls, email outreach, in-person meetings, and social selling techniques with a focus on generating increasing Markeys’ revenue on a per event basis
  • Organize and maintain detailed prospect files/spreadsheets
  • tracking all prospect activities diligently
  • Adhere to a structured communication process to effectively engage with both prospective and existing clients
  • Generate leads from various sources including online and print publications, and other channels as they arise
  • Expected to be on-site to participate in hotel site visits, with limited opportunities to work remotely
  • Lead the Event Technology discovery process with customers, demonstrating eagerness and attentiveness to their needs/inquiries
  • Ensure continuous and effective communication with prospective clients and maintain a thorough follow-up process
  • Showcase exceptional conversation and rapport building skills
  • Serve as a reliable and supportive partner, helping future clients understand Markey’s capabilities
  • Identify & foster opportunities for Business Development team to pursue non-hotel partnerships

Requirements

  • Experience in client sales and business development required
  • Experience in the hospitality industry preferred
  • Must have excellent customer service skills, promptly and effectively responding to staff/client needs
  • Computer proficiency and thorough knowledge of Microsoft Office software - Word, Excel, PowerPoint, etc.
  • Ability to learn R2 and CRM tools will be required (training available)
  • Capable of thriving in both a collaborative team setting and working independently, with the ability to follow supervisory directions
  • Demonstrate a high level of self-discipline in managing responsibilities efficiently
  • Ability to interact and communicate effectively and professionally with internal and external clients
  • Ability to maintain a professional appearance and attitude at all times, ensuring you are adhering to the venue’s appearance standards
  • Must have strong attention to detail, excellent time management skills, and the ability to multi-task
  • The ability to switch between working independently and collaboratively is a must

Nice to have

  • Experience with facilitating meetings efficiently
  • Familiarity with Event Technology solutions or equipment is a plus

What we offer

  • Competitive salary
  • Training and career development
  • Opportunities for advancement
  • Opportunities to problem solve with creative thinking
  • Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
  • A wide range of experienced staff to work with and learn from on a daily basis
  • Excellent, comprehensive benefit program including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)

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