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Join our Call Center team at Goldfish Swim School! Full time and part time positions available! Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? We’re a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout out awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for all. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Job Responsibility:
Provide quality customer service and sales to anyone who calls, texts or emails
Performs other tasks related to swimmer's and family's experiences as necessary
Requirements:
Customer services skills are a must
Prior sales experience required
Must be comfortable with computers and many platforms
Must be able to work and thrive in a fast paced environment
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED is required
Bachelor’s degree preferred
Two or more years previous customer service, sales and/or administrative office experience preferred
High level computer skills required using Word, Excel and other software systems
Lifeguard, CPR/AED and First Aid certification required and will be provided during training
What we offer:
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Health insurance
Paid training
Flexible shifts
Bonus structure based on performance
Paid Time Off
Earned Sick Time
Paid Holidays
Health Insurance (eligible on the 1st of the month after 30 days of employment)
401k with match (must be at least 21 years old and worked for the company for 12 months)