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Sales and Customer Service Representative

United States of America, Morristown · Job Posted May 27, 2026
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Job Description

A growing mid-size organization is seeking a results-driven Sales & Customer Service Representative to drive revenue growth while delivering a high level of customer support. This role is heavily focused on generating sales, building client relationships, and identifying opportunities to expand business within existing and new accounts.

Job Responsibility

  • Proactively engage with prospective and existing customers to generate sales and meet revenue targets
  • Identify upsell and cross-sell opportunities to grow account value
  • Manage the full sales cycle, from initial outreach through order placement and follow-up
  • Build and maintain strong client relationships to drive repeat business and long-term partnerships
  • Handle customer inquiries, resolve issues, and ensure a positive customer experience
  • Process orders, prepare quotes, and provide product or service recommendations
  • Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems
  • Track performance against sales goals and report on activity and results

Requirements

  • 1–3+ years of experience in sales, inside sales, or a sales-driven customer service role
  • Proven ability to meet or exceed sales targets
  • Strong communication and negotiation skills
  • Highly motivated, competitive, and results-oriented
  • Proficiency in Microsoft Office
  • CRM experience (Salesforce, HubSpot, etc.) preferred
  • Ability to multitask in a fast-paced, team-oriented environment

Nice to have

CRM experience (Salesforce, HubSpot, etc.)

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

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