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We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales and Catering Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
Job Responsibility:
Proactively solicit and manage group business in assigned vertical and geographical markets
Actively up-sell to maximize revenue opportunities
Achieve personal and team related revenue goals
Ensure business is turned over properly and in a timely fashion for proper service delivery
Drive customer & guest loyalty by delivering service excellence
Provide service to customers to continue to grow the account
Book meetings, conferences, and social guests from assigned areas
Rework and maintain old account files and solicit new accounts
Respond to all correspondence from assigned areas and trace dates for reworking and follow up
Set-up site inspections and follow through
Develop new accounts
Make recommendations of changes which would affect operations
Set-up and conduct site inspections for entire property
Requirements:
Proven track record of achieving sales goals
Experience in driving sales revenues for hotels or resorts
Highly motivated and analytical
Creative and a problem solver
Proven record of being a team player
Open to learning and leading by example
Responds in a professional and courteous manner to guests and team
Ability to make personal visits to target areas and call on companies and associations
Dedicate majority of time to direct telephone sales
Ability to attend trade shows, meetings, seminars, and functions
Maintain membership and contacts in hotel industry associations
Maintain a working relationship with departments interacting with convention groups
Stay abreast of industry trends
Maintain accurate forecast and recap information
Meet sales goals as outlined by the Director of Sales and Marketing