Sales and Business Development - Mental Well-being, CVS Health

CVS Health

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

157800.00 - 363936.00 USD / Year

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Job Description:

AVP, Sales and Business Development who develops and manages a team that carries out processes for sales, account management, and business retention for the Mental Well-being businesses. Builds growth strategy focused on building pipelines in partnership with Aetna Medical sales and account teams and other CVSH assets to promote cross sell while also building key industry relationships to drive stand-alone sales including developing consultant and broker channels.

Job Responsibility:

Formulates organizational policies, goals, and objectives based on best practices in the field
Develops relationships with leaders of key clients, brokers and consultants to support sales efforts and initiatives
Administers review of key performance indicators that drive sales and retention efforts
Develops strategy for profitable growth bringing market insights to key functional areas including UW/Actuarial, product and operations to drive innovation
Establishes team goals and metrics to measure performance in alignment with financial expectations
Partners across the business to ensure client satisfaction
Manages team performance through regular, timely feedback as well as the formal performance review process
Develops and implements a strategic and organized plan for acquiring new clients and relationships
Leads programs for the complete sales cycle, from initial outreach to membership on-boarding
Leads regional initiatives for creating sales forecasts, tracking sales metrics, and generating reports that assess performance, identify trends, and make data-driven decisions and accurate reporting
Develops relationships with potential customers to understand their needs, address concerns, and enhance customer satisfaction
Establishes and maintains relationships with industry influencers and key strategic partners
Develops methodology for resolving complex client inquiries, concerns, and escalations and serves as the primary point of contact for issue resolution
Advises cross-functional teams, including marketing, product development, and customer success, to align strategies, deliver exceptional client experiences, and drive customer satisfaction
Establishes performance goals and provides guidance and support to foster a high-performance culture within the department
Ability to deal effectively with multiple internal and external clients (brokers and agencies)

Requirements:

20+ years of work experience
Adept at execution and delivery (planning, delivering, and supporting) skills
Adept at business intelligence
Adept at collaboration and teamwork
Mastery of problem solving and decision-making skills
Mastery of growth mindset (agility and developing yourself and others) skills
Demonstrated track record highlighting leadership skills, ability, and willingness to plan and achieve colleague success
Ability to travel up to 40%
Bachelor's degree preferred/specialized training/relevant professional qualification

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
CVS Health bonus, commission or short-term incentive program
Equity award program

Additional Information:

Job Posted:
September 27, 2025

Expiration:
September 30, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Sales and Business Development - Mental Well-being

CVS Health

Location:United States

Category:Sales

Contract Type:Employment contract