Sales and Admission Team Lead

• Lead, mentor, and develop the Sales & Admissions team
• Set clear goals, conduct regular 1:1 meetings, and coach performance
• Foster a culture of accountability, trust, and continuous improvement
• Manage the full admissions journey: from lead intake to enrollment
• Conduct discovery calls and admissions interviews
• Standardize scripts, objection handling, and follow-up processes
• Ensure a consistent, ethical, and student-focused sales approach
• Manage and optimize the CRM system, including pipelines, automations, and reporting
• Maintain high data quality and system efficiency
• Track and report key metrics such as conversion rates and pipeline performance
• Define and enforce service-level agreements (SLAs)
• Continuously test and improve messaging and conversion strategies
• Use data insights to enhance performance and efficiency
• Work closely with Marketing on lead generation and campaign effectiveness
• Coordinate with Teaching teams on program schedules and admissions criteria
• Collaborate with Career Services to communicate employment outcomes
• Align with Finance on scholarships, payment plans, and documentation
• Support the planning and execution of webinars and events
• Monitor attendance, engagement, and post-event conversions
• Ensure transparent and fair admissions practices
• Protect student data and uphold the organization’s mission and values

• 3–5 years of experience in sales or admissions (EdTech, bootcamps, higher education, or B2C services)
• Proven experience in team leadership and performance management
• Strong analytical mindset with the ability to track performance, interpret data, and optimize funnels
• Excellent communication skills in both Arabic and English (written and spoken)
• Confidence in engaging with prospects via phone, Zoom, and in-person meetings
• Familiarity with scholarships, financing processes, and compliance requirements
• Previous experience in Palestine or MENA markets
• Hands-on experience with CRM systems (Dynamics 365 preferred
• Salesforce or HubSpot acceptable)
• Ability to manage automation, dashboards, and data reporting
• Strong sense of ownership and accountability
• Mission-driven mindset focused on impact and employability
• Excellent collaboration and communication skills
• Ability to build inclusive and motivating team environments

Experience in tech education or workforce development is a strong advantage

• A dynamic and supportive work environment
• Opportunities for personal and professional growth
• Competitive compensation package