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Admiral Business sit within the Admiral Group, and are the experts in business insurance, offering SME insurance for tradespeople, professionals, and couriers. They build products and services that put their customers’ first, combining agility with reliability to deliver innovative products and superior customer experience to the under-served SME market across the UK. We are looking for a highly proactive, motivated and results driven Sales Agent to join our growing telephone-based sales team. The successful candidate will be responsible for identifying and nurturing leads, contacting potential customers over the phone to promote and sell our products or services.
Job Responsibility:
Conduct calls to potential customers and effectively communicate the benefits of our products or services
Maintain a high level of product knowledge and be able to answer customer enquiries
Upselling Admiral Business products to potential customers increasing the reach of Admiral Business
Build and maintain strong customer relationships by providing exceptional customer service
Update customer information and sales records accurately in the CRM system
Collaborate with cross-functional teams, such as underwriting, customer service, and marketing to deliver timely and accurate solutions to customers
Requirements:
Ability to demonstrate a strong track record within an outbound sales environment, including lead generation and prospecting
Passionate about providing excellent service to the customer and going above and beyond with a strong desire to build rapport with customers
A positive and self-motivated mindset
Great communication skills, both verbal and written with a keen eye for detail and an eagerness to learn
Ability to adapt to changes in a fast-paced start-up environment
Experience of working with CRM systems to maximise sales achievement
Strong organisation skills with the confidence to challenge the status quo
Expected to work from either our Cardiff or Swansea office twice a week
What we offer:
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service