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Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you… This role is for our Discover London and LEGO stores situated in the departure lounge of Luton Airport; we are currently looking for an energetic, enthusiastic person to join our team, someone with a passion for excellence, teamwork and world class customer service. Outstanding service is the heart of our business, and our aim is for customers who enter our stores, be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Sales Advisor you will be involved in all aspects of our busy store, delivering first class customer service on the sales floor and till point.
Job Responsibility:
100% Customer Focus: Greeting customers with a friendly smile
Helping customers with product selection
Offering additional link sales
Ensuring all customers receive excellent customer service every-time
End to end customer service including till operations
Stock Management: Ensuring the store is fully replenished
Goods receiving duties
Stocktaking and inventory compliance
Merchandising & pricing
Housekeeping / Health & Safety: Keeping the store well presented at all time
Ensure the safe usage of all the cleaning materials
Ensuring store and stock rooms are kept tidy in line with H&S
Reporting any potential hazards on the shop floor or stock room to the manager/supervisors
Security: Ensuring security of stock on shop floor and compliance of till inventory
Responsible for the shop floor security when on shift
Awareness of potential security risks out with store and part of the greater airport community
Requirements:
Good Communication skills (both verbal & written)
Adaptability to the changing environment
Ability to work in a team and individually
Ability to work well under pressure
Excellent Interpersonal skills
Ability to provide professional standard of services