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We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Chelsea showroom. This is a 30 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.
Job Responsibility:
Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
Maintaining our high showroom standards and visual merchandising in store
Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
Proactively improving and updating knowledge of product & interior trends
Requirements:
Must be over the age of 18 years
Experience within retail alongside proven experience with interiors/furniture
Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
Be ambitious and confident, with a strong can-do attitude
Be enthusiastic and dedicated to providing excellent customer service
A desire to work as part of a team to generate fresh and innovative ideas