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Sales Advisor

Greece, Athens, Larissa, Patras, Thessaloniki, Kos, Crete · Job Posted May 14, 2026
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Job Responsibility

  • Handle inbound and outbound customer interactions across phone, chat, and email channels
  • Deliver a high-quality customer experience with a strong focus on satisfaction and resolution
  • Build and maintain positive relationships through clear and professional communication
  • Provide accurate and up-to-date information using internal tools and systems
  • Achieve individual and team performance targets including call-handling KPIs
  • Maintain detailed customer records, accounts, and interaction documentation
  • Always follow communication procedures and data protection policies

Requirements

  • Native or near-native level in Italian, with fluency in English (minimum B2 level)
  • Strong customer service and contact handling experience across multiple channels
  • Excellent verbal and written communication skills with active listening ability
  • High computer literacy and confidence working with several systems simultaneously
  • Strong multitasking, time management, and prioritization skills
  • Customer-focused mindset with awareness of sensitive data handling
  • Ability to perform in a fast-paced, KPI-driven environment

What we offer

  • Private life and health insurance coverage
  • Free access to corporate gym facilities
  • Fixed working hours option for parents with young children
  • Structured onboarding and training support
  • Supportive team environment with development opportunities
  • And many others

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