Sales Advisor Job at 360 Resourcing Solutions (Hounslow)

Job Description

We are bringing Miniso to Heathrow — and we will be looking for passionate, customer-focused individuals to join us on this journey! Contract: 37.5hrs per week, worked across 5 days / 30hrs per week, worked across 4 days / 22.5hrs per week, worked across 3 days. Shift Pattern: 5.30am – 2:00pm & 1.30pm – 10pm. Flexibility to work weekends is essential. Face-to-face interviews for this role will take place on the 17th and 18th of June. Please ensure you are available for these dates before applying. Job Purpose: Outstanding service is the heart of our business, and our aim is for customers who enter our stores, be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Sales Advisor you will be involved in all aspects of our busy store, delivering first class customer service on the sales floor and till point.

Job Responsibility

100% Customer Focus
Maintain positive and professional manners towards customers and colleagues
Support customers with product selection
Offering additional link sales
Ensuring all customers receive excellent customer service every-time
End to end customer service including till operations
Stock Management
Ensuring the store is fully replenished
Goods receiving duties
Stocktaking and inventory compliance
Merchandising & pricing
Retail
Competent in till operations including cashing up procedures in line with company policies and guidelines
Maintain high standard of shop floor standards including good stock levels and professional rapport with customers
Work with wider team and external stakeholders to drive sales through promotions, price changes, product knowledge etc.
Health & Safety
Ensure all health and safety policies and practices are adhered to such as prevention and prompt reporting of workplace injuries
Ensure the safe usage of all the cleaning materials
Ensuring store and stock rooms are kept tidy in line with H&S
Reporting any potential hazards on the shop floor or stock room to the manager/supervisors
Security
Ensuring security of stock on shop floor and compliance of till inventory
Responsible for the shop floor security when on shift
Awareness of potential security risks out with store and part of the greater airport community

Requirements

Good Communication skills (both verbal & written)
Adaptability to the changing environment
Ability to work in a team and individually
Ability to work well under pressure
Excellent Interpersonal skills
Ability to provide professional standard of services
Reliable in attendance and time keeping
Self-motivated

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