Sales Advisor Bespoke Ambassador

• Create and develop a positive relationship with the customers, from the first contact to the farewell
• Meet and exceed CRM and retention goals
• Accomplish the goals set by the Store Management contributing to the teamwork
• Effectively use the Client Book to nurture the relationship with the existing and potential customers
• Create and cultivate a network of contacts to expand potential customer base
• Gather information about the market: new trends, events, competitors’ activities and products
• Effectively interact and collaborate with colleagues in the store and in the company at large
• Implement stock procedures according to company standards and guidelines
• Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks
• Open and close the store
• Update & maintain knowledge of inventory levels in the store
• Expectations of the maintenance of Visual Standards
• Work closely with the tailor, manage in-store events, specific in-store clienteling actions and VIP service to approach new potential customers and to maximize the potential of existing customer base
• Regularly reinforce and follow up the Bespoke training, making sure every Sales Advisor knows and applies with confidence the basic of formalwear and Bespoke when interacting with the customer
• Maintain a high level of housekeeping in the Bespoke area, making sure fabrics are updated regularly and master garments are maintained
• making sure that Bespoke Visual Merchandising standards are maintained consistently

• At least 2 years of experience in a sales position in a luxury brand
• Fluent in English
• Good knowledge of men's formalwear
• Good knowledge of high-end fashion field
• Listening and communication skills
• Flexible to work in a multicultural context
• A proactive individual
• Self-development attitude
• Sense of ownership
• Able to be mobile on the sales floor for extended periods
• Available to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season

MTM specialization is a plus

• Talent development is a managerial principle at Kering and we are committed to fostering internal mobility
• Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment
• Kering is committed to building a diverse workforce
• We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace
• It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world
• As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background