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Start your future with EE – Where your voice could be the start of something big. At EE, we believe every interaction should be a positive one. You’ll chat with customers over the phone, helping them with everything from billing questions to tech support, and selling our products/services along the way. Every call is your chance to help people stay connected. You’ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Job Responsibility:
Chat with customers over the phone
Help with billing questions and tech support
Sell products/services
Listen, solve problems, build relationships and deliver great service
Requirements:
Great attitude
Friendly voice
Willingness to learn
What we offer:
NVQ Level 2 in Customer Service following completion of apprenticeship