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Our client is on the lookout for a dynamic Sales Admin to join their vibrant team! If you're organized, detail-oriented, and passionate about supporting sales operations, this role is perfect for you!
Job Responsibility:
Product Management: Upload new products and pricing information to internal systems and the website
Order Processing: Create and process purchase orders (POs) and sales orders (SOs) accurately
Customer Records: Maintain up-to-date customer records, order details, and product information
Wholesale Support: Assist in merchandising for wholesale customers by preparing and sending product information to suppliers
Sales Support: Help track order progress for product launches and deliveries in collaboration with the Sales Representative
Communication: Liaise with teams in China regarding production schedules and minimum order quantities
Documentation: Prepare customer-specific order information, labels and barcode details as needed
Marketing Administration: Support product uploads, images, and data updates for marketing initiatives
Following up on customer samples and approvals
Preparing quotes and proposals for wholesale customers
Handling customer inquiries via phone and email, providing accurate information on products, stock availability, and delivery schedules
Regularly communicating with wholesale customers about product availability and shipment tracking
Collaborating with the warehouse team to monitor order progress
Preparing reports, spreadsheets, and sales information as required
Requirements:
Strong organizational skills and attention to detail
Excellent communication skills, both written and verbal
A proactive approach to problem-solving and customer service
Experience in sales administration or a related field
Proficiency in using office software and internal systems