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We are looking for a Sales Administrator to support day-to-day sales operations and customer interactions for a team based in Woburn, Massachusetts. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling inbound inquiries while keeping sales-related records accurate and up to date. The role combines administrative coordination, communication with internal teams, and system-based sales support in a fast-paced environment.
Job Responsibility
Manage incoming sales calls and respond to customer inquiries in a timely and attentive manner
Provide administrative support to the sales function by preparing documents, updating records, and maintaining organized information
Enter, review, and maintain sales-related data within Salesforce or a comparable CRM platform
Coordinate closely with team members to share updates, relay important information, and support daily workflow needs
Track customer interactions and follow up on open items to help ensure prompt resolution and strong service
Assist with sales support activities that improve process efficiency and help the team stay aligned on priorities
Requirements
Prior experience in inbound sales, sales support, or a related administrative role
Ability to handle inbound telephone calls with professionalism, accuracy, and strong customer focus
Proficiency with Salesforce or similar customer relationship management systems
Strong verbal and written communication skills for effective collaboration and customer interaction
Demonstrated administrative assistance experience with attention to detail and organization
Ability to manage multiple tasks efficiently in a team-oriented environment