Sales Administrator

• Processing and inputting customer orders accurately onto the NetSuite system
• Placing and progressing purchase orders with suppliers to ensure timely delivery
• Maintaining strong relationships and clear communication with customers throughout the order lifecycle
• Investigating and resolving any discrepancies or issues related to deliveries or products promptly
• Assisting with complex or urgent orders, taking a proactive approach to problem-solving
• Handling customer sales enquiries efficiently via email
• Updating and maintaining accurate sales records in the CRM system, ensuring all orders are properly linked
• Providing general administrative support to the wider sales team

• Previous experience in a sales support or order processing role
• Strong communication and customer service skills
• High attention to detail and excellent organisational abilities
• Experience with NetSuite essential
• Experience with CRM systems desirable
• A positive, can-do attitude and team-focused approach

Experience with CRM systems