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Are you confident on the phone, commercially minded, and motivated by delivering great customer service while driving sales? BSS, part of Travis Perkins plc, is looking for a Sales Administrator to join our Toolhire team. This is a fast paced and varied role where you will support branches and customers while proactively generating sales through our toolhire and rehire solutions. If you enjoy building relationships, solving problems, and identifying opportunities to grow business, this role offers a great opportunity to develop within a market leading organisation.
Job Responsibility:
Handling inbound and outbound calls and emails, delivering an excellent customer experience at every interaction
Promoting BSS Toolhire and Rehire solutions to new and existing customers to generate sales opportunities
Preparing and following up quotations and orders to maximise conversion and capture customer insights
Building strong relationships with customers, suppliers and BSS branches to support toolhire activity
Providing product guidance and solutions using our fleet equipment and approved supplier network
Supporting tenders, national accounts and account managers with accurate quotations and follow-ups
Resolving customer queries and operational issues quickly and professionally
Tracking daily sales activity, including calls, quotes and orders to identify opportunities for growth
Requirements:
Previous experience in sales or customer service, ideally within a commercial environment
Confidence communicating with customers by phone and email
Strong relationship building skills and a proactive approach to sales
Highly organised with the ability to manage multiple enquiries and tasks at pace
Commercial awareness and a desire to identify and close opportunities
Resilience, enthusiasm and a strong customer focus
What we offer:
Competitive salary
Bonus earning potential
Access to industry leading MyPerks benefit platform (100’s of discounts across UK retailers)
Access to many more perks as you’d expect from an industry leading employer