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Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide. Global have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems. Due to continued growth and market development, we are now seeking to appoint a Sales Administrator, to be based at our Head office in Nottingham, at the prestigious NG2 Business Park.
Job Responsibility:
Creating electronic sales files to process through to the service and projects departments
Assist the sales team to create and maintain accurate customer records in CASH (CRM database)
Liaise closely with internal departments to resolve customer queries – credit control, customer service and circulation departments
Ensure all sales support tasks are completed accurately and to specified deadlines
Ensuring that all stationery, office supplies, business cards are ordered in good time
Providing a high level of sales support via telephone and email, acknowledging sales enquiries and communicating with new and existing clients
Requirements:
Previous sales support/administrative experience
Experience of liaising with customers via the phone, email or face to face is essential
CRM systems knowledge and experience – preferably CASH
Detail oriented, thorough and accurate
Good interpersonal and communication skills
Good knowledge of Microsoft Office
Proven influencing and problem-solving skills
Well-developed planning and organisational skills
An ability to work using own initiative as well as part of a team with a mature approach
Adaptable and able to demonstrate flexibility in a fast-changing environment
Attention to detail is key
Able to work within a team environment
A Client Focus
What we offer:
Discounted travel to work schemes - Tram2work and Robin Hood tram and bus scheme