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Are you a well-organised individual with a passion for customer service? Do you thrive in a fast-paced environment and love the thrill of supporting a dynamic sales team? If so, we have the perfect opportunity for you!
Job Responsibility:
Customer Communication: Answering calls and responding to emails, creating a welcoming and professional experience for all customers
Sales Order Processing: utilising computerised system to take, process, and acknowledge sales orders through SAP
Daily dispatch Management: Overseeing the daily dispatch of orders through Warehouse portal, ensuring timely deliveries
Database Management: Keeping customer database updated with accurate details, special pricing, and product information
Stock Monitoring: Actively monitoring stock levels and usage in the warehouse to maintain optimal inventory
Reporting: Producing insightful reports using Excel and Word to support the sales team in decision-making
General Office Duties: Assisting with various administrative tasks, including preparing proposals, quotations, and managing office supplies
Requirements:
Exceptional Communication Skills: Articulate and professional telephone and email communication
Attention to Detail: A keen eye for detail to ensure accuracy in all tasks
organisational Skills: Strong ability to prioritise tasks and work under pressure effectively
Technical Proficiency: Familiarity with Microsoft Office (Excel, Word), and SAP system
Customer Service Focus: A positive attitude toward learning and a commitment to providing outstanding customer service
What we offer:
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice