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Our client, a leading design and manufacturing company who have been established for over 30 YEARS are currently looking for a talented Sales Administrator to join their dynamic team and support the sales team in managing administrative tasks, coordinating sales activities and providing excellent customer service.
Job Responsibility:
Efficiently turn customer enquiries into orders and provide exceptional support to the existing sales team
Handle customer inquiries via email, telephone
Provide quotations and product information to close sales
Follow up on quotations and generate further business
Process sales enquiries and orders accurately and efficiently
Manage inbound and outbound calls to new and existing customers
Resolve customer complaints and issues to ensure satisfaction
Liaise with internal departments to communicate order requirements
Assist other departments with sales-related tasks
Maintain good housekeeping of files and paperwork systems
Provide feedback on potential quality improvement areas
Requirements:
Ability to multitask and work efficiently under your own initiative
Good listening skills and effective communicator
Proficient with Microsoft Office (Outlook, Word, Excel)
Strong proficiency in mathematics and English
Excellent organisational and time management skills
Able to commit to an office-based role 5 days per week