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Are you an organised and proactive individual with a passion for delivering exceptional customer service? We are seeking a dedicated Sales Administrator to support a growing organisation based in Wythenshawe.
Job Responsibility:
Accurately processing customer orders and amendments
Confirming, scheduling, and communicating orders to relevant teams
Collaborating with Finance and Sales to prevent delivery delays
Coordinating with supply chain, planning, and transport departments
Monitoring order progress and ensuring on-time fulfilment
Organising timely delivery of samples to customers
Maintaining accurate order records and documentation
Providing administrative support to the sales team, including report preparation
Liaising with customers about their orders and addressing any escalations
Contributing to pricing updates and internal reporting
Acting as a key communication link between departments and customers
Responding quickly to daily challenges and maintaining high customer service standards
Requirements:
Previous experience in an administrative, sales support, or order processing role
FMCG experience is a plus
Strong organisational skills and keen attention to detail
Ability to thrive in a fast-paced environment while managing multiple priorities
Strong communication and interpersonal skills across various departments
Excellent working knowledge of Microsoft Office
Nice to have:
FMCG experience
What we offer:
Profit share scheme
31 days of holiday (including bank holidays), increasing with service
An extra day off for your birthday
Health cash plan (Medicash) after 3 months
Employee Assistance Programme
Company pension scheme with 4% employer contributions