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Sales Administrator

United Kingdom, Bridgwater 25000.00 GBP / Year · Job Posted July 24, 2025
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Job Description

Are you a graduate looking to for your first step into an office based role where your passion for organisation and efficiency will thrive? This position offers a dynamic work environment filled with opportunities to hone your skills and make a meaningful contribution from day one. You'll join a supportive team and be based at the heart of the operations, managing diverse tasks to ensure the smooth running of this growing and established retail business. This is your chance to grow, learn and elevate your career with full training and mentorship from this supportive company.

Job Responsibility

  • Process orders through the system, from sales source to despatch, ensuring accuracy and timeliness
  • Upload new products to both Amazon Seller Central and the company website
  • Create and maintain accurate sales order processing procedures
  • Answer internal telephone calls, resolve customer queries, and maximise sales opportunities through link selling and upselling
  • Respond promptly to external emails, providing excellent customer service
  • Communicate effectively with colleagues, ensuring internal emails are dealt with promptly
  • Provide customers with accurate information about products and company services
  • Attend work-based training as required
  • Support warehouse processes, including pick/pack and despatch, and assist with postal and courier services
  • Occasional attendance at retail and trade shows may be required

Requirements

  • Previous experience in an office based role
  • Enthusiastic and positive working attitude with a willingness to learn
  • Adaptability and flexibility
  • Ability to prioritise tasks and stay organised
  • Good IT skills, including a working knowledge of Excel, Word and ideally Ecommerce, and Social Media platforms

What we offer

  • 28 days annual leave
  • Employee Award Scheme
  • 3% Employer Pension
  • Free on-site parking
  • Casual dress code
  • Employee discounts on products
  • Health & Wellbeing programme
  • Company events
  • Extremely friendly, welcoming, and down-to-earth team environment
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