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We are an ambitious company and our people reflect that, we strive to always do things better tomorrow than we did today so we can be the first choice for our customers and our colleagues who want a winning place to work. We are a company where people are recognised, remembered, and respected. In return it’s our people who earn the trust of our customers, their colleagues and our communities alike. Our loyal customer base is built on strong relationships which have been developed because our colleagues listen to their needs, exceed their expectations and send them home happy. The Timber Group is looking for a Sales Administrator to join our team based at our site in Detling, Maidstone. Due to business growth, this Sales Administrator role offers you a unique opportunity to be part of our timber import and distribution operation as we continue to expand. As a vital member of our team, we’re looking for an energised and proactive Administrator who will support the branch in not only meeting, but exceeding, our customer’s expectations. You must be self-motivated, detail orientated and extremely organised in order to manage workloads to set deadlines.
Job Responsibility:
Responsible for allocating and processing all incoming enquiries and orders onto our Biztrak ERP system
Process customer orders and enquiries, ensure all orders are checked, and resolve and monitor issues
Utilising your previous customer service and sales administration experience, you will be able to communicate effectively with our internal teams and external teams and provide support
Requirements:
Experience in a sales administration environment
Strong attention to detail and communication skills
Microsoft Office experience (Excel and Outlook)
Able to listen well, multi-task and deliver excellent customer service
Good time management and workload organisation
Able to work effectively under pressure and achieve results
Nice to have:
Previous Sales order processing or Sales administration experience
What we offer:
Competitive salary
23 days annual leave, plus bank holidays
Company performance bonus scheme
A contributory pension scheme
Company funded Life Assurance
A generous colleague discount scheme
A range of training and development programmes to help you progress your career