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We’re looking for a highly organised and detail-oriented Sales Administrator to play a key role in supporting our sales function. As an integral part of the team, you’ll be responsible for ensuring a seamless customer journey from the moment a sale is agreed through to successful completion. Working closely with our Sales Consultants, you’ll accurately profile new customers, maintain and update CRM systems, prepare quotations and contract documentation, submit sales to energy suppliers, and provide end-to-end administrative support throughout the sales process. This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering accurate, high-quality work, and enjoys being an essential part of a collaborative team. Strong organisational skills, excellent communication, and the ability to manage your workload independently are key to succeeding in this position.
Job Responsibility
Accurately maintain customer records across multiple CRM systems.
Obtain customer usage and contract information from energy suppliers.
Build and maintain strong relationships with suppliers and internal stakeholders.
Generate accurate energy quotes using pricing matrices.
Prepare customer contract documentation and complete all compliance and accuracy checks.
Submit completed sales to energy suppliers within required deadlines.
Provide administrative support to the sales team, ensuring smooth and efficient handovers.
Ensure all customer data is handled in line with company procedures and compliance requirements.
Work towards agreed KPIs, including accuracy and service level targets.
Develop a strong understanding of internal and supplier processes to deliver an efficient, compliant, and seamless customer journey.
Requirements
Proven experience in an administrative, sales support, or data entry role.
High level of accuracy and strong attention to detail.
Confident communicator – both written and verbal – with the ability to liaise internally and externally.
Strong organisational and time-management skills.
Able to work independently and take initiative.
Proficient in Microsoft Office (Excel, Outlook, Word).
Knowledge of CRM systems or customer onboarding processes
Nice to have
Experience within the energy or utilities industry.
What we offer
Competitive basic salary of £27,255 + monthly bonus
23 days annual leave plus bank holidays off + additional wedding leave
Most of December off – FULLY PAID
Carry over unused annual leave or sell them back to the company
Private healthcare + EAP
Monthly broadband contribution of up to £40 – no strings attached
Free on-site parking
On-site canteen facilities with various snacks, Starbucks for £1 and unlimited FREE Redbull for all staff
Team nights out, summer parties and Christmas celebrations
Incredible prizes including TVs, games consoles, watches and headphones
Wellbeing rewards including spa days, cinema vouchers and afternoon tea experiences
Referral bonus scheme worth up to £2,000
Vibrant office culture with monthly themes and regular competitions
Fancy learning something new? We offer opportunities to have training courses and professional qualifications funded by us!
The chance to build a long-term career within a rapidly growing business