This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Are you an organized and detail-oriented professional with a passion for sales support? Do you excel in administrative tasks and enjoy contributing to a smooth sales cycle? Sales Administrator (Internal Sales Support)Company Overview We are a global leader in the promotional merchandise industry, specializing in designing, sourcing, and delivering branded products for a diverse range of international clients. As pioneers in sustainability, we are proud to provide one of the largest ranges of eco-friendly and responsibly sourced products in the market. Job Location Birmingham Department Sales Administration Reporting Relationship The role supports the internal sales team, reporting to the Sales Manager. Job Summary This position focuses on providing essential administrative support to the internal sales process. You will be a key point of contact for customers, ensuring accuracy in order processing and contributing to the efficient progression of sales from initial inquiry to order fulfillment. A focus on our sustainable product offerings will be integral to customer guidance. Job Type Permanent
Job Responsibility:
Assist the internal sales process by managing client inquiries via email and phone
Accurately input and manage customer orders within our internal systems to ensure efficient delivery
Prepare and issue professional sales quotations tailored to specific client requirements
Guide customers on various product options and branding solutions, with a focus on our eco-friendly ranges
Build and maintain professional relationships with existing clients to encourage repeat business
Coordinate with internal departments and suppliers to monitor order timelines and provide proactive updates to customers
Handle customer queries and resolve issues or complaints with a professional and swift approach
Requirements:
A minimum of 1 year of experience in a sales support, administration, or customer service role
Strong written and verbal communication skills, coupled with a confident telephone manner
Excellent organizational abilities with the capacity to prioritize a busy workload effectively
Proficiency in Microsoft Office Suite and general computer applications, with meticulous attention to detail in grammar and spelling
A proactive, problem-solving mindset and a genuine eagerness to learn about promotional merchandise and sustainable products