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Planet Recruitment are proud to be working with a fast-growing organisation based in Abingdon the area who are looking for a Sales Administrator on a permanent basis. Reporting to the Sales Office Manager, this role is office based and supports the sales field team, through ensuring the timely response to telephone and email enquiries and preparation of customer quotes. The client operates on 40 hours a week Monday to Friday.
Job Responsibility:
Taking telephone calls from customers
Managing Customer relationships
Placing sales orders, issuing delivery notes and invoice
Getting involved in sales admin as and when required to ensure continuous improvement
Proactively analyses outstanding order book for any changes and inform customers of any order issues
Get involved with projects as and when required for continuous improvements
Working closely with Sales Office Manager, sales reps, and customer services teams to ensure deliveries are on time
Managing stock levels and supply chain processes by placing purchase orders with other departments and booking customer deliveries
Monitor upcoming deliveries and inform all parties of any delays/problems
Proactively manage stock levels and supply chain processes to maximise product availability in the warehouse
Managing Sales Team relationships
Preparing a daily outstanding order report for customers and sales team
Produce KPI’s for Sales team
Requirements:
Strong team working skills with the ability to influence, motivate and inspire team members
Previous experience working for a manufacturing business preferable
Proven track record in sales with a strong commercial background and proven operational supply chain knowledge
Ability to build and develop excellent customer relationships
Good understanding of Microsoft office, MRP/ERP tools such as SAP