Sales Administrator

• Manage and develop Sales Administration processes to improve efficiency across departments
• Attend sales meetings and provide necessary support to the Sales team
• Create and implement new processes as needed to optimise operations
• Complete and manage a variety of sales-related administrative tasks, ensuring accuracy and diligence
• Process customer sales orders and manage professional service orders from point of sale to invoicing
• Create, validate, and manage service contracts for both our customers and partners
• Communicate and collaborate with partners and internal departments to resolve customer issues
• Manage the Sales Administration inbox, prioritise tasks, and communicate directly with customers as required
• Open and respond to tickets via Zendesk for efficient issue resolution
• Generate and maintain internal and customer-specific reports on a weekly, monthly, and ad-hoc basis
• Provide cover for the Sales & Operations Administrator when needed

• Minimum of 1 year in an administrative role is essential
• Sales administration experience is a bonus
• Strong accuracy and meticulous attention to detail are critical
• Prior experience using CRM systems/ Zendesk (Desired)
• Excellent written and verbal communication skills are a must
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel) is required
• Comfort in interacting with internal and external stakeholders at all levels
• Able to prioritise workload effectively to meet deadlines
• A proactive approach with the ability to think outside the box

Prior experience using CRM systems/ Zendesk

• 25 days holiday+BH
• Life Insurance
• Private GP Service
• Day off on your birthday!
• Hybrid Working
• Social Team
• Development opportunities