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Sales Administrator

United Kingdom, Glasgow 26000.00 - 28000.00 GBP / Year · Job Posted July 03, 2026
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Job Description

As a Sales Administrator, you'll play a pivotal role in supporting customer accounts and ensuring every interaction is handled professionally and efficiently.

Job Responsibility

  • Act as a primary point of contact for customers, building strong and lasting relationships
  • Manage customer enquiries from initial contact through to successful resolution
  • Liaise with internal departments and external partners to ensure a smooth customer journey
  • Provide timely updates and confidently manage customer expectations
  • Deliver a consistently high standard of customer service across all touchpoints
  • Maintain accurate records and ensure all information is up to date
  • Navigate multiple systems and portals efficiently to manage workflows and enquiries
  • Support the wider team to achieve service and operational objectives

Requirements

  • Previous experience within a customer service, sales support, account management and administrative role
  • Excellent communication and relationship-building skills
  • Strong organisational abilities with great attention to detail
  • The ability to prioritise and manage multiple tasks effectively
  • A proactive and solutions-focused approach
  • Confidence working within a fast-paced and structured environment
  • Strong IT skills and experience using multiple systems

What we offer

  • Competitive salary of £28,000
  • Private medical insurance (upon completion of probation)
  • Death in service benefit
  • Company pension scheme
  • Ongoing training and career development opportunities
  • Employee wellbeing support and benefits platform
  • Supportive, collaborative team culture
  • Stable and growing business with genuine career prospects
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