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Sales Administrator

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Office Angels

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Location:
United Kingdom , Basildon

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Category:
Sales

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Contract Type:
Not provided

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Salary:

25000.00 - 27000.00 GBP / Year
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Job Description:

Our client, a leading manufacturing organisation in Basildon, is seeking a Sales Administrator to join their dynamic team. If you are a proactive and detail-oriented individual with a passion for providing excellent customer service, then this is the perfect opportunity for you.

Job Responsibility:

  • Receive purchase orders via email or portal and key orders into SAP
  • Drop orders for processing
  • Complete new customer account application forms
  • Investigate shortages, damages, and non-compliance charges, raising the credit request form
  • Complete forms and request product images from marketing
  • Liaise with counterparts for product and technical support
  • Deal with queries and requests from customers by email and telephone
  • Request delivery slots by email, telephone, and customer portals
  • Liaise with logistics partners
  • Order samples and maintain the stock list
  • Source stock for sample requests and update the sample request form
  • Update packaging instructions in the Excel database
  • Producing and reviewing product information for marketing
  • Regular monitoring of competitor websites for data accuracy and content availability
  • Maintaining UK image database and sending to customers as they are requested
  • Provide cover for other members of the team during holidays/sickness
  • Undertake any other ad hoc duties as requested

Requirements:

  • Strong administrative skills with previous experience in a similar role
  • Excellent attention to detail and organisational skills
  • Proficient in Microsoft Office Suite
  • Ability to multitask and work well under pressure
  • Strong communication skills and customer service orientation
  • Ability to work collaboratively as part of a team
  • Proactive and self-motivated with a can-do attitude
  • Flexibility to provide cover during holidays/sickness
What we offer:
  • 20 days holiday + Bank Holidays
  • death in service
  • private medical cover
  • on site parking

Additional Information:

Job Posted:
August 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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