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Are you a proactive and detail-oriented Sales Administrator / Order Processor looking for your next career move? Join a well-established and reputable company in Rainham, Essex, where your skills will be valued and your career nurtured.
Job Responsibility:
Delivering exceptional customer service via phone and email, handling enquiries and resolving queries
Building and maintaining strong relationships with both new and existing customers
Preparing accurate quotations and processing customer orders efficiently
Offering suitable alternatives for out-of-stock items and keeping customers informed of delivery updates
Coordinating with internal departments including Accounts, Purchasing, and Transport to ensure smooth operations
Monitoring customer credit limits and liaising with the accounts team as needed
Requirements:
Proven experience in a similar Sales Administration or Order Processing role
Excellent organisational skills and the ability to manage multiple tasks simultaneously
Strong communication skills and a customer-first mindset
What we offer:
17 days annual leave (increasing with service) + Bank Holidays and Christmas Closure
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