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We are looking for a detail-oriented Admin Assistant to support daily sales administration and vehicle title operations for a Contract position based in Battle Creek, Michigan. This role is ideal for someone who can balance customer-facing communication with precise documentation, helping ensure truck and trailer transactions move forward smoothly and in compliance with state requirements. The position will play a key part in organizing records, coordinating paperwork, and assisting internal teams with billing and administrative support.
Job Responsibility
Manage and maintain both electronic and paper filing systems so sales, title, and billing documents are complete, accurate, and easy to access
Prepare sales packets for truck and trailer transactions by assembling required forms and verifying that information is entered correctly for each deal
Guide customers through documentation steps by collecting necessary paperwork, addressing questions, and clarifying next actions in the purchase process
Submit and monitor title, registration, tax, plate, and lien paperwork through Michigan dealer systems and other applicable state platforms
Record vehicle transactions in required dealership logs, including police book documentation, to support compliance reviews and audits
Assist with reporting, presentations, and general administrative materials needed by the sales and operations teams
Support basic financial administration by tracking expenses, processing invoices, and maintaining organized billing records
Contribute to service billing activities by reviewing supporting documents, updating files, and helping keep invoicing information current
Maintain accurate records for sales activity, vehicle documentation, and related correspondence while protecting confidential information
Provide additional administrative assistance and project support as business needs evolve
Requirements
High school diploma or equivalent is required
Prior experience in a title, dealership administration, sales support, billing, or office coordination role is required
Working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, as well as Google Workspace
Familiarity with vehicle titling, registration, lien documentation, and related compliance processes is preferred
Experience using state dealer portals or vehicle registration and titling systems is preferred
Understanding of Michigan dealership recordkeeping standards, including title documentation and required transaction logs, is preferred
Strong organizational, communication, and multitasking abilities with careful attention to accuracy
Ability to handle sensitive records with discretion and maintain confidentiality in a fast-paced environment
Nice to have
Familiarity with vehicle titling, registration, lien documentation, and related compliance processes is preferred
Experience using state dealer portals or vehicle registration and titling systems is preferred
Understanding of Michigan dealership recordkeeping standards, including title documentation and required transaction logs, is preferred