Sales Administrator / Customer Specialist

• Process sales orders, quotations, and customer enquiries accurately and efficiently
• Support Account Managers with administrative tasks, documentation, and customer follow-ups
• Coordinate with logistics, procurement, and engineering teams to ensure timely deliveries and accurate order fulfilment
• Maintain up‑to‑date customer records, pricing, and product information within internal systems
• Provide exceptional customer service, resolving queries professionally and promptly
• Support continuous improvement initiatives to streamline processes and increase operational efficiency.

• Previous experience in a sales administration, customer service, or commercial support role
• Strong organisational skills with excellent attention to detail
• Confident communicator with the ability to work with customers, suppliers, and internal teams
• Proficient in Microsoft Office (Excel, Outlook, Word)
• SAP experience advantageous
• Ability to manage multiple priorities in a fast-paced environment
• A proactive, solutions‑focused approach and a positive team attitude.

SAP experience advantageous