Sales Administrator / Customer Service Coordinator Job at Office Angels (Avonmouth, Bristol)

Customer Service Administrator

Are you a people focused Administrator who thrives on delivering exceptional cus...

Location

United Kingdom , Poole

Salary:

26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and interpersonal skills
A passion for delivering outstanding customer service
Confidence in building and maintaining strong client relationships
Great organisational and time management abilities
Proficiency in Microsoft Office tools

Job Responsibility

Proactively following up on sales leads with a customer-first approach
Understanding customer needs and offering tailored product advice
Accurately processing and managing customer orders
Coordinating with logistics to ensure smooth and timely deliveries
Keeping customers informed of any updates or changes to their orders
Handling order modifications or cancellations with care and efficiency
Going the extra mile to ensure every customer has a positive experience

What we offer

Quarterly bonus
Free onsite parking
25 days annual leave + bank holidays
Excellent progression and development opportunities

Fulltime

Customer Service Coordinator

Do you have outstanding customer service skills and excellent attention to detai...

Location

United Kingdom , Exeter

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous customer service experience
Excellent verbal and written communication skills
Motivated to succeed and hardworking
PC literate including Microsoft Office Suite
Familiar with a manufacturing environment beneficial but not essential
Able to prioritise and organise workload to meet tight deadlines
The ability to work under pressure in a fast paced environment
Attention to detail
Great sense of humour

Job Responsibility

Customer order administration- order entry, sending order confirmations to customers, stock management along with any other part of the order process as required
Maintain customer stock levels
Progress any late deliveries and provide updates to the customer
Attend daily planning/update meetings with the Customer Service team
Coordinate the introduction of any new products through the relevant departments
Raise orders as required via the in-house system, checking the receipt of orders, and acknowledged by suppliers
Check all supplier order acknowledgments and amend relevant parts of the system if required
Generate daily customer sales invoices ensuring processing adheres to the specific customer requirements
Manage both incoming and outgoing post
Assist with monitoring and resolving of all supplier invoice and customer sales invoice queries raised by finance team

What we offer

25 days holiday plus 8 Bank Holidays
free parking
Xmas shutdown
welcoming friendly environment
personal development opportunities

Fulltime

Customer Service Administrator

Are you an experienced Customer Service Administrator looking to join a supporti...

Location

United Kingdom , Leeds

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a Customer Service Administrator role is essential
Strong communication and organisational skills
Ability to multitask and prioritise in a fast-paced environment
A proactive, team-oriented approach

Job Responsibility

Liaising with customers to provide excellent service and support
Processing customer orders accurately and efficiently
Handling incoming B2B sales enquiries
Booking transport and coordinating deliveries
Working closely with internal departments to ensure smooth operations

What we offer

Company bonus scheme
Hybrid working available after successful probation

Fulltime

Sales & Customer Service Administrator

We're working with a well-established UK-based company that's a leader in its fi...

Location

United Kingdom , Weston-super-Mare

Salary:

26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a fast-paced administrative or customer service role
A keen eye for spotting sales opportunities and a confident, consultative approach
Strong communication skills - both written and verbal
Excellent organisational skills and the ability to manage multiple priorities
A proactive, can-do attitude and a team-focused mindset
Confidence using Microsoft Office and CRM systems (or the ability to learn quickly)

Job Responsibility

Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions
Upselling & Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer
Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders
Marketing Outreach - Sending promotional materials and product updates to keep customers informed and engaged
Order Management - Coordinating orders from start to finish, ensuring smooth delivery and excellent service
Supplier Liaison - Working with suppliers to obtain quotes and manage procurement paperwork
Logistics Coordination - Organising deliveries and resolving any issues quickly and efficiently

What we offer

Free on-site parking
Casual dress code
Supportive, friendly team
Modern office environment
A role where your ideas and input are genuinely valued

Fulltime

Customer Service Administrator

This is a temporary role starting immediately, however this could become a perma...

Location

United Kingdom , Ashford, Kent

Salary:

12.00 - 13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a Customer Service focused role
Strong communication skills
Good IT skills to learn new systems
A team player with a can-do attitude

Job Responsibility

Answering inbound Customer Service calls
Processing sales orders
Answering product queries
Responding to web enquiries, including processing web orders
Resolving invoice and account enquiries
Liaising with couriers via telephone and website on outgoing and incoming deliveries
Coordinating returns and refunds
Answering webchat enquiries
Processing incoming payments, managing refunds, cheque processing

Fulltime

Sales and Customer Service Administrator

Sales & Customer Service Administrator role supporting the sales process and enh...

Location

United Kingdom , Weston-super-Mare

Salary:

26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a fast-paced administrative or customer service role
A keen eye for spotting sales opportunities and a confident, consultative approach
Strong communication skills - both written and verbal
Excellent organisational skills and the ability to manage multiple priorities
A proactive, can-do attitude and a team-focused mindset
Confidence using Microsoft Office and CRM systems (or the ability to learn quickly)

Job Responsibility

Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions
Upselling & Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer
Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders
Marketing Outreach - Sending promotional materials and product updates to keep customers informed and engaged
Order Management - Coordinating orders from start to finish, ensuring smooth delivery and excellent service
Supplier Liaison - Working with suppliers to obtain quotes and manage procurement paperwork
Logistics Coordination - Organising deliveries and resolving any issues quickly and efficiently

What we offer

Free on-site parking
Casual dress code
Supportive, friendly team
Modern office environment
A role where your ideas and input are genuinely valued

Fulltime

Customer Service Administrator

Temporary role starting immediately with potential to become permanent. Working ...

Location

United Kingdom , Ashford

Salary:

12.50 - 13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a Customer Service focused role
Strong communication skills
Good IT skills to learn new systems
A team player with a can-do attitude

Job Responsibility

Answering inbound Customer Service calls
Processing sales orders
Answering product queries
Responding to web enquiries, including processing web orders
Resolving invoice and account enquiries
Liaising with couriers via telephone and website on outgoing and incoming deliveries
Coordinating returns and refunds
Answering webchat enquiries
Processing incoming payments, managing refunds, cheque processing

Fulltime

Customer Service Administrator

As a Customer Service Administrator, you'll be the welcoming face of the company...

Location

United Kingdom , Taunton

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Prior experience working in a sales or customer service office environment
Proficient in Microsoft Office Suite and comfortable using digital tools
Skilled at building strong relationships with both customers and colleagues
Highly organised, detail-focused, and an excellent communicator

Job Responsibility

Overseeing the end-to-end customer order journey, including booking, purchase order verification, and order processing
Delivering accurate pricing and delivery details using established systems and procedures
Supporting Sales Account Managers with event coordination and customer engagement activities
Responding promptly to telephone and email queries from both internal teams and external clients
Organising and maintaining both digital and paper filing systems to ensure easy access to information
Coordinating all incoming and outgoing site mail for smooth daily operations
Assisting with the setup of new customer accounts and processing credit term applications

What we offer

Generous Annual Leave: Enjoy 26 days of holiday each year, plus Bank Holidays
Secure Your Future: Benefit from a Defined Contribution Pension plan
Peace of Mind: Group Life Assurance provides added security for you and your loved ones
Income Protection: Group Income Protection ensures support if you're unable to work due to illness or injury
Free Parking: Take advantage of free on-site parking

Fulltime

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Sales Administrator / Customer Service Coordinator

Job Description

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