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Sales Administrator / Coordinator

United Kingdom, Lutterworth · Job Posted May 03, 2026
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Job Responsibility

  • Handling inbound and outbound calls and emails, delivering an excellent customer experience at every interaction
  • Promoting BSS Toolhire and Rehire solutions to new and existing customers to generate sales opportunities
  • Preparing and following up quotations and orders to maximise conversion and capture customer insights
  • Building strong relationships with customers, suppliers and BSS branches to support toolhire activity
  • Providing product guidance and solutions using our fleet equipment and approved supplier network
  • Supporting tenders, national accounts and account managers with accurate quotations and follow-ups
  • Resolving customer queries and operational issues quickly and professionally
  • Tracking daily sales activity, including calls, quotes and orders to identify opportunities for growth

Requirements

  • Previous experience in sales or customer service, ideally within a commercial environment
  • Confidence communicating with customers by phone and email
  • Strong relationship building skills and a proactive approach to sales
  • Highly organised with the ability to manage multiple enquiries and tasks at pace
  • Commercial awareness and a desire to identify and close opportunities
  • Resilience, enthusiasm and a strong customer focus

What we offer

  • competitive salary
  • bonus earning potential
  • MyPerks benefit platform (100’s of discounts across UK retailers)

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