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Reporting to the Commercial Director, and working closely with colleagues in Finance and Production, as well as liaising directly with customers on a daily basis. This role is a fast-paced and varied position and would suit someone used to working in a busy office environment where cross-departmental involvement was a common theme in their role.
Job Responsibility:
Processing Customer Purchase Orders, Dispatch notes and Invoices
Liaise with Operations Department to place, prioritise and track customer orders
Arrange pickup and delivery of goods with freight forwarders
Ensuring customs documentation is prepared and accurate
Working alongside Finance Department to aid in credit control processes
First point-of-contact for customer during onboarding process, order update and any technical support required, providing clear updates on orders
Ensuring customer data is up to date on systems, Accounting and CRM
Ensuring all sales activities are tracked within CRM system
Requirements:
Sales order processing and invoicing experience
Has experience working in a cross-departmental, customer-facing role
Sage 200 knowledge is desirable but not essential
Finance knowledge preferred - particularly sales ledger but transferable skills are desirable