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Sales Account Manager

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360 Resourcing Solutions

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Location:
United Kingdom , St Albans

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Sales Account Manager, you’ll build strong, long-lasting relationships with partners across all reallymoving service areas. You’ll act as the primary point of contact, driving performance, identifying growth opportunities, and delivering exceptional service that supports both partner success and wider business goals. This is a varied, fast paced role for someone who loves relationship building, problem-solving, and driving results.

Job Responsibility:

  • Prospecting: Proactively source and onboard new partners who meet reallymoving’s quality standards and service requirements
  • Client Relationship Management: Build and maintain strong, long-lasting relationships across a varied partner portfolio
  • Understanding Client Needs: Develop an in depth understanding of partners’ businesses, industries, and goals to provide tailored solutions that support mutual growth
  • Account Planning: Create and execute account specific strategies and action plans designed to meet partner needs and deliver against revenue targets
  • Product Knowledge: Maintain a thorough understanding of reallymoving’s homemoving comparison services to confidently support partner queries and offer expert guidance
  • Communication: Act as the main point of contact for partner enquiries, issues, and escalations, ensuring communication is clear, timely, and solution focused
  • Cross Selling & Upselling: Identify opportunities to enhance value through additional services
  • Customer Satisfaction: Monitor partner satisfaction, proactively resolve issues, and anticipate evolving needs to deliver exceptional service
  • Reporting & Analysis: Produce performance insights and identify areas for improvement
  • Partner Negotiation: Negotiate renewals, pricing, and expanded service adoption to strengthen relationships and drive revenue growth
  • Collaboration: Work closely with the Marketing, Development, and Product teams to ensure account strategies align with wider business goals
  • CRM Management: Maintain accurate data within internal and external systems
  • Cross Department Support: Provide support to other departments when required to ensure a seamless partner and customer experience

Requirements:

  • A minimum of 5 GCSE’s (or equivalent qualifications)
  • Strong sales acumen with proven relationship management skills and confident communicating by phone, email, and in person
  • Excellent written and verbal communication skills, with the ability to adapt your style to different audiences
  • High IT literacy (Excel, Word, PowerPoint, Outlook)
  • Ability to quickly learn and navigate internal systems and CRM platforms
  • Exceptional attention to detail, strong organisational skills, and the ability to manage multiple priorities
  • A professional and solution focused approach when handling complaints, issues, or escalations
  • Confidence working independently and managing a varied portfolio of partner accounts
  • Willingness to travel for face-to-face partner meetings when required
  • An interest in ecommerce, digital platforms, or online marketing environments

Nice to have:

  • Experience within property, surveying, removals, or service-based partner environments is desirable but not essential
  • Experience of working in, or alongside, digital teams
  • Experience working within the home mover's space preferred but not essential
What we offer:
  • Be part of a trusted, market leading brand shaping the home moving industry
  • Opportunity to make a meaningful impact
  • Supporting partner success across Surveying, Conveyancing, and Removals
  • Contributing directly to our growth
  • Join a collaborative, supportive team that values new ideas, continuous improvement, and a people first culture
  • Development opportunities
  • Autonomy in managing your portfolio
  • Dynamic digital environment where your work truly matters

Additional Information:

Job Posted:
April 20, 2026

Work Type:
Hybrid work
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